Frequently Asked Questions - Charles Berg Enterprises Inc

License # CAC057671

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Carrying on the tradition...

"I will not be satisfied until my customers are satisfied" - Charles Berg

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1220 NW 53rd Ave Gainesville, FL 32609

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Frequently Asked Questions

For your convenience, we've answered some of the most commonly asked questions below. Just click on any question to see the associated answer. If you don't see your question or need more information, please call us today—we're here to help!

Clean or replace your air filter regularly with pleated filters, every month if possible, particularly if you have pets in your home. A clogged filter restricts airflow and as a result your air conditioner will work longer to maintain the temperature.

How often should I change or clean my filter?

Find a comfortable automatic setting for your home thermostat and try to leave it there. Turning your thermostat off when you leave for work can be counterproductive. You will spend more energy trying to re-cool your house than if you had not adjusted your thermostat in the first place.

What setting should I set my thermostat on?

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Air conditioners, like other machines, wear out over time and become inefficient. This results in higher electrical costs. If your system is more than 10 years old, contact us to find out how you can get a more energy efficient system.

When should I replace my air conditioner?

Many things can determine the size capacity system your home requires. For example: living area of house, climate, humidity, insulation, direction of home. Let us do an energy calculation of your home and help you decide what your energy needs are for your home.

What size system do I need for my new home?

SEER (Seasonal Energy Efficiency Ratio). The amount of cooling your unit, (air conditioner or heat pump), delivers per every electricity dollar spent. The higher the SEER rating, the more efficient the system.

What is the meaning of SEER?

A Heat Pump, a reverse cycle air conditioner, cools and heats by moving heat in or out of your home while a Straight Cool is an air conditioner which uses different sources for heating. It can work with natural gas, oil, an LP gas furnace, or electric furnace.

Heat Pump vs. Straight Cool?

Your A/C unit should generally be serviced twice a year, around spring and fall to assure it is working at its peak performance. Call us for our preventive maintenance inspections.

How often should I service my unit?

Zoning is a method of dividing a home into different areas and each area's heating and air conditioning comfort is independently controlled. Therefore you can control the east side of your home along with west side, and the third zone can take care of everything in the middle. If you have an upstairs then you can add a 4th zone.

What does "Zoning" mean?

Shrubs should not be closer than 18 inches to your outdoor unit. To operate efficiently the unit needs space to take in and blow out air. Also keep in mind that there is a service panel on your unit which must be accessible to the service technician if your unit needs to be worked on. There needs to be at least a 2 feet clearance in front of this panel.

How should I plant shrubs near my outdoor unit?

If the room has a large area of exposed glass, keep curtains or blinds closed during daylight hours, particularly at times when the sun would shine directly in. You might also ask your air conditioning contractor to check whether you are getting enough air in that room. There may be a problem with your duct system.

Why is one room in my home always too hot in the summer and what can I do to make that room more comfortable?

Contact us to receive the best instructions about your drain line and what to do to keep it clear.

What do I do about my drain line?

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